Reference

Terms and Conditions That Govern Your Account

These terms set out what you agree to when you open and use your indo2000 account — covering deposits through DANA, OVO, and GoPay, how your wallet balance is managed, and the conditions under which access is available where local law permits.

Applies to all account activityCovers DANA, OVO, GoPay depositsAccess subject to local lawAccount holder responsibilityUpdates notified via account
indo2000 Terms and Conditions That Govern Your Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms raises a question — whether it's about your wallet, your account status, or how a rule applies to your situation — our support team handles it directly. You can reach us through live chat, email, or your account message centre. For wallet-related queries involving DANA, OVO, or GoPay, our team can confirm what documentation is needed to resolve the matter.

Team online

Live Chat

Open the chat window from your account dashboard for direct support on terms queries, wallet disputes, or account access issues.

Email Support

Send a detailed message to our support address for written confirmation of how a specific term applies to your account or wallet.

Account Inbox

All official notices and terms update alerts are delivered here first. Check your inbox regularly to stay current with any changes.

HOW WE HANDLE ACCOUNTS

Account Security and Data Practices

Your account data is held securely and used only to operate your account — processing your DANA, OVO, or GoPay transactions, verifying identity when needed, and delivering support. We do not sell personal data to third parties. Players in Bekasi and Tangerang access the same account environment as anywhere else in eligible regions, with the same security standards applied consistently. If you want to know what data we hold, or request a correction, contact support through live chat or email with your account details.

Data Use

We collect only what we need to run your account — login details, wallet information, and transaction history. Nothing beyond that is stored or shared.

Account Security

Your account is protected by password and session controls. We recommend changing your password regularly and never accessing your account on shared devices.

Retention Policy

We keep account records for as long as required by applicable rules. When data is no longer needed, it is deleted or anonymised in line with our retention schedule.

Request or Correct Data

To request a copy of your data or flag an error, contact support via live chat or account inbox. We will respond within a reasonable timeframe.

Common Questions About These Terms

These answers cover what we hear most often when it comes to account terms, wallet rules, and how the conditions here apply to your situation. If your question is not listed, reach out through live chat and we will clarify directly.

Yes. Any transaction processed through your account — whether via DANA, OVO, GoPay, or another supported method — is subject to these terms in full.

No. The wallet you use must be registered in your own name. Third-party wallet deposits may trigger an account review and could lead to suspension pending verification.

We will notify you through your account inbox before any material change takes effect. Continued use of your account after the stated date means you accept the updated terms.

Access depends on local law and is available only in regions where it is legally permitted. We do not confirm or deny availability in specific areas — check your local rules.

Contact support through live chat or email with your account details and the transaction reference. We will review the record and respond with a written outcome.

Yes. Send a request through live chat or your account inbox. We will confirm what data is held and provide it in a readable format within a reasonable timeframe.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.