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How indo2000 Handles Your Personal Information

Your account data, payment activity and device details are handled with clear rules — we collect only what we need to run your account and process payments through DANA, OVO and GoPay.

Account data kept secureDANA, OVO, GoPay payment records protectedYour right to access or delete dataNo data sold to third partiesContact us to update your records

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What We Collect and Why We Collect It

indo2000 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, contact details and the e-wallet identifiers you use — whether that is your DANA number, OVO account or GoPay wallet ID — so we can process deposits, verify withdrawals and send account notifications. Device data such as

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your browser type, operating system and session timestamps help us detect unusual login activity and keep your account secure. We also record transaction histories tied to your account wallet, because payment rails like DANA and OVO require confirmation records on both ends for dispute resolution. Usage
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data — which sections of the platform you visit, how long sessions run — is collected in aggregate to improve navigation, not to profile individual behaviour for sale. Any data linked to payment activity is subject to the policies of the relevant payment provider, and availability
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of our services depends on local law and eligible regions. We do not collect data from people in regions where access is not permitted under local law. If you are in Bekasi, Tangerang or anywhere else in Indonesia where our services are available, the same data
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rules apply uniformly across your account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply SSL encryption across all account sessions and payment flows, so data moving between your device and our servers — including your DANA or GoPay payment confirmations — is protected in transit. Internally, access to account data is restricted to teams that need it to operate your account or resolve a support case. We do not retain data beyond the period required to maintain your account and meet any applicable legal obligations, and we review retention schedules periodically.

SSL Encryption on Every Session

All data transmitted during login, payment and account changes travels over SSL. This covers DANA, OVO and GoPay payment confirmations as well as your personal account details.

Cookie Use and Your Choices

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can adjust cookie preferences in your browser settings at any time.

Data Retention and Deletion

Account data is held only as long as your account is active or as required by law. Once you request deletion and verification is complete, records are removed from active systems.

Who Can Request Data Changes

Only the verified account holder can request access, correction or deletion. We verify identity before actioning any data request to prevent unauthorised changes to your record.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or remove data tied to your account, reach out through any of the channels below. For payment-related data queries — such as a DANA or OVO transaction record you want reviewed — include your account reference number so our team can locate the right file without delay. We aim to respond to all data requests within the timeframe required by applicable policy.

Live Chat Support Open the live chat window from any page on indo2000. Describe your data request and share your account email so the team can pull the correct record.

Email Privacy Request Send a written data request to our support email. Include your registered contact detail and specify whether you want access, correction or deletion of your data.

Account Settings Panel Some data changes — like updating your phone number or linked e-wallet — can be handled directly inside your account settings without contacting support.

Your Questions About Privacy at indo2000

The questions below cover what Indonesia-based account holders most commonly ask about how their data is handled, who can see it and how to act on their rights. If your question is not covered here, the support channels above are open for specific data enquiries.

We collect your name, contact details, device identifiers and e-wallet references such as your DANA or OVO number. We use this to verify your identity and process payments.

Yes, transaction records are stored for as long as your account is active and as required by applicable obligations. You can request a summary of your payment history through live chat or email.

We do not sell your data. We share it only with payment processors like DANA, OVO and GoPay to complete transactions, and with technical partners who operate our platform under data agreements.

Send a request via our support email or live chat with your registered contact detail. We will verify your identity before sharing any account data record with you.

Yes. Submit a deletion request through email or live chat. After identity verification, we remove your data from active systems, subject to any legal retention requirements that apply.

We use session cookies for login continuity and analytics cookies to improve page performance. You can disable non-essential cookies through your browser settings at any time without losing account access.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How indo2000 Handles Your Personal Information

How We Protect and Manage Your Information

How to Reach Us About Your Data

Your Questions About Privacy at indo2000

01 What personal data does indo2000 collect when I open an account?

02 Is my GoPay or OVO payment history stored, and for how long?

03 Can indo2000 share my data with third parties?

04 How do I request access to the data indo2000 holds about me?

05 Can I ask indo2000 to delete my account data?

06 Does indo2000 use cookies, and can I turn them off?

Privacy Policy

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